Patrick Palace founded Palace Law in 1995 to help injured plaintiffs secure justice. Since then, Palace Law has helped individual plaintiffs win class action lawsuits and successfully challenged large corporations, major insurance companies, and even state governments. Like most plaintiff PI law firms, Palace Law often competes against much larger legal teams representing large corporations. As a result, technological innovation has become a core pillar of their mission, enabling them to win cases against firms with substantially larger resources.
"Status quo does not work anymore," Palace explains. "You should look for every advantage possible. If you're not innovating, you're losing market share. You owe it to yourself and your clients to keep up."
Their focus on constant innovation has helped Palace Law grow from a solo practice to a team of seven attorneys and 17 paralegals. "We constantly search for new tools, processes, workflows, and ways to run this firm that don't resemble the law firms of yesterday," Palace notes.
In their commitment to staying at the cutting edge of legal technology, Palace and his team developed an interest in AI technology long before Chat GPT and even created a Patbot (an AI Chatbot) to assist people in need as well as clients. While many new companies and tools emerged in this space, Palace Law needed a trustworthy legal AI tool built specifically for lawyers—one from a reliable company that could deliver a high-quality product at an accessible price point.
"We searched for tools from companies that aligned with our needs and could sustain service," says Palace. "Vincent was the only tool we demoed that definitively confirmed its training on a closed dataset, specifically the Fastcase database, which we had long established as reliable."
Vincent's multi-user pricing proved crucial for Palace Law. "When AI legal research tools first launched, they often cost too much for smaller firms. Vincent AI has made these tools financially feasible for us," Palace explains. They successfully implemented Vincent across their entire firm.
